Just one more pass with the broom. Are these lights bright enough? How can my store give back to the community? Welcome to the mind of a StorageMart team member.
Since the very beginning, service has been central to our promise to customers – in our stores, at our 24/7 customer support center, and in the communities we call home.
That’s why we’re honored to have earned Newsweek’s Best Customer Service Award for 2021. We’re honored because this recognition comes from people who appreciate quality communication, professional expertise, a wide range of services, and a focus on accessibility. In other words, it comes from people like you.
Quality Customer Service is no Accident
At StorageMart, customer service comes before everything. It’s why we dedicate precious time and resources to an employee training program that has now been recognized as among the best in the world for two years and running.
We look forward to maintaining and expanding upon our promise to offer world-class self storage solutions to every customer, backed by our dedicated team members answering our phones and operating our stores in three countries.
If you’re a customer and you’d like to reach out to us with comments, questions, or opportunities for us to improve your experience, please email or call. If you’re thinking about becoming a new customer, we can’t wait to show you how we do customer service at StorageMart.